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FAQ

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Purchase Products

  • How Much will My Plumbing Repair Cost?

    Every job has different rates, and every job is unique. Call us for an estimate on your repair and we can help find the best solution.

  • Do You Charge a Call Out Fee?

    Every plumbing business has its own pricing structure, but we believe in being open and transparent with our customers. We charge a service call or call-out fee, which covers the cost of our plumber traveling to your location.

  • Can I get a free quote?

    We offer ballpark pricing for convenience to our customers. We have a link below that you can fill out to give us a better understanding of the situation and the type of service you may need


    https://www.jotform.com/app/231805558884165.

  • Do You Offer 24-Hour Service, and What Is Your Typical Response Time?

    Yes, our plumbing company offers 24-hour emergency service to ensure that you receive prompt attention to your plumbing needs, whenever they arise. Our typical response time is immediate and our technicians are equipped to handle a wide range of plumbing issues, from burst pipes to clogged drains, to get your home or business back to normal as quickly as possible. We understand the importance of timely service, and we're committed to providing reliable and efficient solutions to get you back on track.

  • What are the signs of a water leak?

    Signs of a water leak may include water stains or discoloration on ceilings or walls, musty odors, a noticeable increase in water bills. Or the sound of running water when no fixtures are in use. It is important to address water leaks promptly to prevent further damage and potential health risks.

  • What causes low water pressure?

    Low water pressure in a home can be caused by a variety of factors, including mineral buildup in the pipes, worn-out or damaged pipes, leaks, and issues with the water meter or shut-off valves. Other possible causes include faulty or clogged aerators. Water pressure can be caused by numerous reasons, call us today and we can help you with the next steps to take.

  • What should I do in a plumbing emergency?

    Shut off the main water supply, if necessary, and give us a call and schedule an appointment to prevent further damage.

General Information

  • What services does Oak Creek Plumbing & Remodeling offer?

    We provide a wide range of plumbing and remodeling services in southeastern Wisconsin, including plumbing repairs, fixture installations, kitchen and bath renovations, and hydro-flushing services. We specialize in residential and commercial plumbing, but we do not handle new home construction projects. Learn more about our services here.

  • Where do you provide service?

    We proudly serve Milwaukee, Racine, Oak Creek, Franklin, and other southeastern Wisconsin communities. If you're unsure whether we cover your area, give us a call!

  • Is Oak Creek Plumbing & Remodeling a family-owned business?

    Yes! We have been a trusted family-owned business since 1972, now in its second generation of ownership, delivering quality service and craftsmanship.

Water Heaters

  • Do you repair and install water heaters?

    Yes! We repair, replace, and install tank and tankless water heaters for both residential and commercial properties. If you’re experiencing issues like no hot water, strange noises, or leaks, call us at 414-762-4060.

  • What type of water heater is best for my home?

    The best water heater depends on your household size, water usage, and energy efficiency goals. Our experts can help you choose between traditional tank water heaters and energy-efficient tankless water heaters.

Sump Pumps

  • Do you install and repair sump pumps?

    Yes! We offer sump pump installation, repair, and maintenance to keep your basement dry and prevent flooding. If your sump pump isn’t working properly, give us a call.

  • How often should I replace my sump pump?

    Most sump pumps last 7-10 years with proper maintenance. We recommend annual inspections to ensure your system is ready for heavy rains and flooding.

Drain Cleaning

  • Do you offer professional drain cleaning services?

    Yes! We provide drain cleaning, hydro jetting, and camera inspections to clear clogs and keep your plumbing flowing smoothly. Whether it’s a slow drain or a major blockage, we have the tools to fix it.

  • What are common signs that my drains need cleaning?

    Signs of clogged drains include slow drainage, gurgling noises, foul odors, and frequent backups. If you notice any of these, schedule a professional drain cleaning service.

General Plumbing Repairs

  • What types of plumbing repairs do you handle?

    We provide leak repairs, pipe replacements, fixture installations, garbage disposal repairs, and more. No job is too big or small—call us for expert plumbing solutions.

  • How do I know if I have a hidden plumbing leak?

    Signs of a hidden leak include higher water bills, damp spots, mold growth, and reduced water pressure. If you suspect a leak, we offer leak detection services to find and fix the issue.

Kitchen & Bathroom Remodeling

  • Can you remodel my kitchen or bathroom?

    Absolutely! We specialize in full kitchen and bathroom remodeling in southeastern Wisconsin. From plumbing upgrades to complete renovations, we handle everything from start to finish.

  • Do you offer design consultations?

    Yes! We offer design consultations to help you plan your dream kitchen or bathroom. Visit our Oak Creek showroom or schedule an appointment with our remodeling experts here.

Scheduling & Service Calls

  • How do I schedule a service call?

    You can call us at 414-762-4060 or submit a request online. Be ready with your contact details and a brief description of your service needs.

  • What service levels do you offer?

    We offer flexible plumbing service scheduling options to fit your needs. Contact us for details on availability.

  • Do you offer emergency plumbing services?

    Yes! We offer 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and sewer backups. Call us at 414-762-4060 for immediate assistance.

Payment & Agreements

  • What forms of payment do you accept?

    We accept checks, credit/debit cards, ACH payments, and financing options to make payments convenient for you. Payment is due upon service completion.

  • What is the USA Agreement, and what are the benefits?

    Our USA Agreement provides exclusive benefits, including priority service and special discounts. Contact us to learn more about how you can save on plumbing services and maintenance.

Additional Questions

  • How do I get a quote?

    Contact us at 414-762-4060 or request a quote online. For remodeling projects, we recommend scheduling a consultation to discuss your vision and options.

  • Do you offer warranties on your work?

    Yes! We stand behind our work. Warranty details vary by service, so reach out to our team for specifics.

  • How can I provide feedback on my service?

    We use GuildQuality to collect customer feedback. If you had a great experience, we’d love a 5-star review on Google or GuildQuality!

  • What should I do if I have a plumbing emergency?

    Call us at 414-762-4060 immediately for 24/7 emergency plumbing service. We’re ready to assist you with urgent plumbing issues.


    For more information, contact us at 414-762-4060 or visit our website!

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